Outdoorsy Reviews

Outdoorsy.com is a platform that offers a variety of services and products for outdoor enthusiasts. One of the main services is RV Rentals. Users can book an RV, travel trailer, or outdoor accommodation to explore the open road in comfort. They even offer stays in unique outdoor accommodations like treehouses, yurts, and cabins.

For the upcoming 2024 Solar Eclipse, they are promoting RV rentals in various locations for optimal viewing of this celestial event. Locations include Oklahoma, Texas, Arkansas, Missouri, Kentucky, Illinois, Indiana, Ohio, and Pennsylvania.

In addition to rentals, Outdoorsy.com provides a platform for outdoor gear brands. They feature up-and-coming brands that offer high-quality items for outdoor adventures. Some of these brands include FarPointe Outdoor Gear, which offers outdoor apparel made in-house, and Halfdays, a company run by women, for women, focusing on creating high-quality ski wear from recycled materials. Another brand, Hikerkind, also run by women, focuses on hiking apparel and gear.

Outdoorsy.com also offers 24/7 roadside assistance and insurance protection in the form of $1 million covering the renter, owner, and the vehicle. They have over 800,000 nights booked with 93% coming through as 5-star ratings.

Their selection spans vintage Airstreams, toy haulers, fifth wheelers, Class A, B, and C of RVs, as well as garden variety trailers and motorhomes. For professional RV rental companies, they offer inventory management, utilization rates, and insurance services.

This is a brief overview of the popular products and services offered by Outdoorsy.com. For more detailed information, it is recommended to visit their official website.

Outdoorsy.com is a platform where RVs are rented out by individual owners, so costs will vary. The cost to rent an RV depends on a few factors such as rental market location, seasonality, and type of RV. Here are some rough estimates of the average prices to rent an RV by type: Class A: $175 to $275 per night, Class B: $100 to $200 per night, Class C: $150 to $200 per night, Travel Trailer: $50 to $125 per night, Fifth Wheel: $60 to $150 per night, Pop Up Trailer: $50 to $100 per night.

In addition to the rental cost, there are several fees that may apply. Renter Service Fee is up to a 20% service fee charged to the RV renter for each rental booked. The Owner Service Fee for vehicle bookings ranges between 20% and 25% of the booking subtotal. If a renter returns an RV after the agreed rental period end time, they will be charged a Late Fee. This late fee is calculated by combining a one-time administrative fee of $30.00 plus the hourly rental rate. If an RV is returned covered with dirt, soot, trash, food, wine stains, etc, and you do not wash the RV prior to returning it, the owner may require that the renter be charged an additional Dirty RV Fee. These fees may vary from owner to owner and will be reflected in the owner’s listing. If the RV owner does not show up to meet the renter and make the RV available for the renter at the agreed upon rental start time, Outdoorsy will treat this as an owner cancellation, and a full refund will be given to the renter including any applicable service fees. If the Renter is a no-show it will be treated as a Renter cancellation, and the Owner’s Cancellation Policy will go into effect. Any refunds given will solely be at the discretion of the RV owner. In the case of any damage to fiberglass, cushions, cabinetry, electronics, etc., or any item not covered by the Outdoorsy Insurance Policies, the renter is fully responsible, and will be charged the actual cost of parts plus any hourly labor costs needed to repair the damaged item. This is referred to as RV Damage/Lost Item Fees.

Outdoorsy.com has a secure on-site payment system. Users are advised to never pay for reservations outside of Outdoorsy to ensure protection under the platform's terms and conditions, cancellation and refund policies, insurance program, and other safeguards. Payments and communications made through Outdoorsy also make it easier to track and reference important reservation details.

For receiving payments, users need to connect their bank account to Outdoorsy. This can be done by clicking on the circle with the user's initials at the top right-hand corner of the screen, choosing 'account', clicking on 'Payout preferences', and then 'add bank account'. The platform will then prompt the user to choose their bank and sign into their online banking account.

Once a reservation is finalized, the renter is charged the full amount of the rental. Outdoorsy holds these funds until 48 hours after the RV is picked up, then releases them into the user's provided account. Please allow 3-5 business days for the deposit to post to the account. Users can also add or edit their payout methods in their profile on Outdoorsy.com by going to 'Account Settings', selecting 'Payout Preferences', choosing 'Connect a Different Account', and entering their information.

It's important to note that it's completely free to list on Outdoorsy, and users don't pay anything until their first booking begins. When a guest books a trip, they pay Outdoorsy, who then holds those funds until 48 hours after their trip starts. That's when the payout is released to the user.

To list an RV on Outdoorsy.com, follow these steps:

1. Create a listing: Add photos, a description, and location of the RV.
2. Accept new bookings: Visit the dashboard and manage all booking requests.
3. Handoff the key: Meet the renter, give them the rundown on the RV, and some tips for traveling.
4. Earn cash: Expect money in the bank account within 24 hours of a returned rental.

Remember to describe the RV accurately and in detail, mention all the RV rental’s amenities and how many people it can comfortably sleep. Set up a cancellation policy and upload photos, including the kitchen, all living areas, and front driver seats. It's also important to consider the "Rules & Requests" section carefully, determine rental rates, and mileage charges.

This process allows RV owners to connect with renters as guests search for RVs near their home or destination and send booking requests to hosts. Once both parties agree on a quote, the adventure begins. Happy renting!

Outdoorsy can be contacted in several ways. For immediate assistance, a message can be written using the live chat feature located at the bottom right corner of Outdoorsy.com. Alternatively, an email can be sent to support@outdoorsy.com or a call can be made to their phone number (877) 723-7232. Their customer support representatives are available to answer any questions. If you're a guest looking to book a trip, currently on a trip, or have completed a trip, you can contact them for answers. You can get started by clicking the ? icon in the lower right of your screen on Outdoorsy.com.

Outdoorsy has a fee structure that includes both Renter Service Fee and Owner Service Fee. It's completely free to list on Outdoorsy and no payment is required until the first booking begins. When a guest books a trip, they pay Outdoorsy, which holds the funds until 48 hours after the trip starts. That's when the payout is released to the owner. A percentage of the payout goes to Outdoorsy to maintain and operate a safe, high-quality platform. This is known as the host fee, which is automatically deducted from the payout before releasing the money to the owner.

The Renter Service Fee is up to 20% of the rental booked. The Owner Service Fee for vehicle bookings ranges between 20% and 25% of the booking subtotal (the nightly rate plus cleaning fee, add-on fees, delivery fee and any other fees, if applicable, but excluding Outdoorsy fees and taxes).

There are also additional fees such as Late Fees, Dirty RV Fee, No-Show Fees, and RV Damage/Lost Item Fees. For example, if a renter returns an RV after the agreed rental period end time, they will be charged a late fee. This late fee is calculated by combining a one-time administrative fee of $30.00 plus the hourly rental rate. If an RV is returned covered with dirt, soot, trash, food, wine stains, etc, and the RV is not washed prior to returning it, the owner may require that the renter be charged an additional cleaning fee. These fees may vary from owner to owner and will be reflected in the owner’s listing. This fee may not be added to the rental if the RV owner has already included a cleaning fee as part of their rental terms. If the RV owner does not show up to meet the renter and make the RV available for the renter at the agreed upon rental start time, Outdoorsy will treat this as an owner cancellation, and a full refund will be given to the renter including any applicable service fees. If the Renter is a no-show it will be treated as a Renter cancellation, and the Owner’s Cancellation Policy will go into effect. Any refunds given will solely be at the discretion of the RV owner. In the case of any damage to fiberglass, cushions, cabinetry, electronics, etc., or any item not covered by the Outdoorsy Insurance Policies, The renter is fully responsible, and will be charged the actual cost of parts plus any hourly labor costs needed to repair the damaged item.